Frequently Asked Questions

WHAT ARE MY RIGHTS UNDER FERPA?

Click here for complete information on the Family Educational Rights and Privacy Act of 1974 (FERPA).

WHERE DO I FIND COURSE EMATERIALS?

Click here for information about course eMaterials/textbooks.

WHERE CAN I OBTAIN MY CLASS SCHEDULE?

Class schedules are available by logging into your my.west.edu account.

HOW DO I CHANGE MY NAME, ADDRESS, OR TELEPHONE NUMBER?

Click here for information.

I'M ALREADY REGISTERED,BUT I'M UNABLE TO ATTEND THE CLASS. WHAT SHOULD I DO?

Contact a student advisor at (602) 943-2311 or (866) 948-4636 and the instructor. Instructor contact information is found in your course syllabus, by logging in to your my.west.edu account.

HOW DO I ORDER A TRANSCRIPT?

Click here for information on ordering an official transcript.

HOW DO I GET OFFICIAL VERIFICATION OF MY STUDENT STATUS OR DEGREE COMPLETION?

Click here for information.