Disability Services Frequently Asked Questions

ACCOMMODATION PROCESS/ELIGIBILITY
FINANCE OPTIONS
FACULTY MEMBERS
CHANGES TO SCHEDULE/ACCOMMODATIONS
MEDICAL
LEARNING DISABILITIES
ACCOMMODATION PROCESS/ELIGIBILITY

What accommodations am I eligible to receive?

Accommodations are determined on a case-by-case basis. Please contact the Disability Services Office at (602) 943-2311 or (866) 948-4636 to discuss reasonable accommodations based on your specific limitations. (Back to Top)

Where can I find the necessary application forms?

Please visit the Application Process page on our website. (Back to Top)

May I e-sign the Americans with Disabilities Act (ADA) forms an email them back to you?

Students may fax, scan and email, or mail back their forms. If you must complete the forms electronically, please contact a disability services advisor. (Back to Top)

I don’t have a printer. Can you send me the ADA forms by mail?

Yes. Accommodation forms can be sent by postal mail. However, the University is not responsible for any delays caused by the delivery time. Accommodations usually do not go into effect until the Disability Services Office has received all of your completed copies of the required application forms. (Back to Top)

What steps should I follow to complete the application process?

Please visit the Application Process page on our website. (Back to Top)

I am the caretaker for a disabled relative. Am I eligible for a disability accommodation?

No. The Disability Services Office can only accommodate a student for conditions that limit him/her due to his/her own diagnosis or treatment. (Back to Top)

What if I need to miss multiple classes in excess of the West attendance policy?

All students must abide by the University’s attendance policy. There are no exceptions based on documented disabilities. Please contact a student advisor to discuss your options for attendance to include rescheduling or dropping a course. (Back to Top)

How can I learn more about ADA guidelines and what is considered a reasonable accommodation?

Complimentary information and materials are available by calling the U.S. Department of Justice ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY). (Back to Top)

 

FINANCE OPTIONS

Do I have to pay for my accommodations?

No. The University provides reasonable accommodations to eligible students with disabilities without charge. (Back to Top)

Is financial assistance available through the Disability Services Office for students with disabilities?

No. Check with a student advisor. Independent, outside agencies may provide support such as vocational rehabilitation, workers compensation, and job services. The U.S. Department of Veterans Affairs (VA) may also be able to assist, if you are an eligible veteran. (Back to Top)

FACULTY MEMBERS

Can you contact my faculty members and tell them about my situation?

The Disability Services Office cannot communicate with faculty members until students have completed the application process and have a formal Student Accommodation Agreement in place. When students have formal accommodations, the Disability Services Office will notify the faculty member of the agreed-upon accommodations. Although it is not required, accommodated students often find it helpful to touch base with the faculty member as they start a class to ensure a common understanding of the accommodations. (Back to Top)

What if my faculty member does not want to provide me with reasonable accommodations?

Faculty members cannot refuse to implement the terms of a Student Accommodation Agreement. If you believe that your accommodations are not being properly implemented, please contact the Disability Services Office immediately. Many times, these situations are due to miscommunication. Faculty members are trained regarding their disability services responsibilities and receive formal notification of accommodations for any eligible students in their class. (Back to Top)

CHANGES TO SCHEDULE/ACCOMMODATIONS

What happens if I change from a local campus to an online program?

Typically your accommodations will follow you. However, please notify the Disability Services Office of any changes that you are making to your schedule, including campus changes, as there may be additional issues to work through to ensure you are receiving the agreed upon accommodations. The Disability Services Office will follow up if any additional steps are required. (Back to Top)

Are there different accommodations that I would be eligible for with the online campus for which I am not eligible at a local campus, or vice versa?

Because reasonable accommodations are based on how each student is limited within their classroom, changes might be made to accommodations for students who change from a local campus to online, or from online to a local campus. Please notify the Disability Services Office when you do make changes to your campus location so that they can address how your accommodations may need to be modified. (Back to Top)

What if my condition changes and I need to request additional accommodations?

Accommodations are based on your current condition. If you are receiving accommodations and your condition changes, please contact the Disability Services Office immediately. The disability services advisor will request verification supporting your request for additional accommodations. Once the additional agreed-upon accommodations are determined, the Disability Services Office will complete an updated Student Accommodation Agreement that will require your signature. (Back to Top)

MEDICAL

What if I missed my final project due to a medical emergency?

This could only be determined on a case-by-case basis. Please contact the Disability Services Office to discuss your specific situation. (Back to Top)

What if I need an extension because of my medical condition?

This could only be determined on a case-by-case basis. Please contact the Disability Services Office to discuss your specific situation. (Back to Top)

I am no longer in contact with the doctor that originally diagnosed my disability. What should I do?

The medical verification can be provided by any diagnosing professional whose education and licensure supports the field related to the disability s/he is verifying. For instance, a psychologist or psychiatrist can verify mental health conditions and a medical doctor can verify medical conditions. The Disability Services Office also accepts certain other options for documentation. (Back to Top)

I cannot afford to see a doctor. Can I still receive accommodations?

This could only be determined on a case-by-case basis. Please contact the Disability Services Office to discuss your specific situation. (Back to Top)

I am scheduled to have a surgery. Am I eligible for a disability accommodation?

This could only be determined on a case-by-case basis. Please contact the Disability Services Office to discuss your specific situation. (Back to Top)

I have been having serious health problems, but my doctors still do not have a diagnosis. What are my options?

Even if your doctors do not have a diagnosis, you may still qualify for reasonable accommodations. In order to make that determination, the Disability Services Office would require verification of your situation and your limitations. (Back to Top)

Is pregnancy considered a disability?

Pregnancy and childbirth are not typically covered under the ADA unless they have the effect of limiting of major life activity. This determination must be made on a case-by-case basis. Please contact your disability services advisor. (Back to Top)

LEARNING DISABILITIES

Does West provide testing to identify a learning disability?

West does not provide testing services to identify a learning disability. Students are encouraged to contact their family doctor, or other diagnosing professional, for referrals. Diagnosing professionals are those individuals licensed and properly credentialed in their field of expertise. (Back to Top)

Can I use my Individualized Education Plan as documentation of my disability?

An IEP can be considered reasonable documentation in the post-secondary environment. Please contact your disability services advisor to discuss your specific documentation. (Back to Top)

I was diagnosed with a learning disability as a child, but I have been out of school for several years. Do I need to get retested?

Students may need to provide a dated clinical evaluation completed as an as adult OR one that reflects the current disability and limitations. The evaluation should include an academic recommendation. Students are generally required to provide current or adult-based learning disability testing results, as people are generally tested differently as children and learning disabilities can change over time. Please contact your disability services advisor to discuss your specific documentation. (Back to Top)